Instagram Message Reactions (Send & Receive) Support

Hi team,

We're building a CRM using the Zernio API and would like to know if you have plans to support Instagram message reactions.

We would need support for both:

1. Receiving reactions

   • Webhook event when a user reacts to a message.

   • Information about which message was reacted to, the emoji, and who reacted.

2. Sending reactions

   • An endpoint to react to an existing Instagram message by its message ID.

   • Similar to the current WhatsApp/Telegram reaction endpoint.

The Meta Instagram Messaging API already supports message reactions, so we'd love to have this feature exposed through Zernio as well.

This would be a very valuable feature for CRM and customer support platforms.

Thank you!

For example:

{

"event": "message_reaction",

"account_id": "INtXXQWhTFuGPueAtiyHLA",

"chat_id": "5CWO03IjVtG8hemYX9K8BQ",

"message_id": "e-y2nNLOUFinDmrEPBQ6bA",

"reaction": {

"emoji": "❤️",

"action": "add"

},

"sender": {

"attendee_id": "kS5WgBZ-Vme64AB6Bub-yQ"

},

"timestamp": "2026-08-06T15:20:00Z"

}