For the admin account, I would love the ability to see when a user last logged into the platform to help identify any training opportunities to steer users back into the tool and/or maybe identify inactive accounts we may wish to consider cleaning up/off boarding if orphaned.

Dalek 1 day ago

Hi Zernio team! I'm using your platform with an n8n workflow that auto-replies to Facebook page comments. Everything works great, but I'd love to suggest a new feature. 🎯 Feature Request — Comment Reactions API Currently your API supports comment REPLY: POST /api/v1/inbox/comments/reply But there's no way to add a reaction (Like, Love, Haha, etc.) to a comment. This is one of the most common engagement actions on Facebook pages. 📋 Suggested API endpoint: POST /api/v1/inbox/comments/{commentId}/reactions Body: {"accountId": "xxx","reactionType": "LIKE" | "LOVE" | "HAHA" | "WOW" | "SAD" | "ANGRY"} Or to remove:"reactionType": null Underlying Facebook Graph API endpoint already supports this: POST /{comment-id}/reactions (Permission: pages_manage_engagement) Your accounts already have this permission scope (I can see"pages_manage_engagement" in /api/v1/accounts response). 💼 Business value: Auto-engagement boosts FB algorithm visibility Customer feels acknowledged when page reacts to their comment Common UX pattern that Sprout Social, Hootsuite already support Many small businesses (like mine — Suvd Salon, Mongolia) would adopt this immediately 🌍 Use case (mine): - I run a Mongolian beauty salon Facebook page - Customer comments on a post like "What's the price for jacuzzi?"- My n8n bot auto-replies with the price - I'd love to also auto-❤️ the comment to show appreciation Would love to see this added to your roadmap! Let me know if there's a public roadmap I can vote on, or if there's a specific channel for feature requests. Thanks for the great product! Best, Tsedendorj

Tsedendorj Badarch 6 days ago

It would be REALLY helpful to have an automation for YouTube Community Posts I also really want to be able to save posts as drafts on TikTok and Instagram in order to prevent my reach from getting throttled due to API posting

Tim Maines 7 days ago

1

Hello! I also wanted to inquire regarding discord embed posting via the new bot By configuring the post as an embed, we can have the Zernio bot make posts that are visually more appealing to the discord servers using built in functionality from discord. Perhaps when customizing the bot, one could setup their embed template? (Reference: https://zernio.featurebase.app/p/discord-bot-customization) Below is an example of what my current webhook based automation does. The top line (description I believe) is simply a timestamp of posting Title is the same displayed username from all my socials And then the body is the social post itself, followed by an image embed. Can look really nice for a nicer touch! And color of course on the left, user preference

Dalek 28 days ago

1

Thank you so much for supporting discord! I wanted to ask if we could have some form of bot customization? It seems to post as a discord icon and Zernio name Historically I used n8n to take my Zernio posts to discord via the use of a webhook as seen here. Some customization, or, the ability to post via webhook instead would be appreciated! (FYI, in my n8n testing I found that if a post was created by the webhook, it can be deleted by the webhook, which would support the Zernio deletion) Thank you! 🙏

Dalek 28 days ago

Hi team, I’d like to request support for VK accounts. We’re currently adapting Letwiz for our team and integrating it with the Zernio API. So far, the product has been great to work with, and VK support is the main missing piece for our workflow. VK is one of our key platforms, so adding it would help us manage all our channels in one place and make adoption much easier for our team. Would love to see this considered for the roadmap. Thank you!

thenerdface 🤓 about 1 month ago

Hello! I'm proposing to implement what are probably the MOST IMPORTANT features for Inbox. Specifically, tracking edited and deleted messages on Instagram, Facebook, WhatsApp, Telegram, TikTok, LinkedIn, and so on. The problem is that my clients delete/edit messages in their Inbox; this is standard behavior for anyone in a conversation. And the context of the conversation becomes unclear. Many clients are deceived, messages are deleted, and other unpleasant situations arise when you can't see the actual conversation. These endpoints (webhooks and APIs) support Meta, Telegram, and other social networks. Proofs: https://developers.facebook.com/documentation/business-messaging/whatsapp/webhooks/reference/messages/edit https://developers.facebook.com/documentation/business-messaging/whatsapp/webhooks/reference/messages/revoke https://developers.facebook.com/docs/instagram-platform/webhooks/examples#message-edit And so on. I wrote to support about this feature a month ago, and they told me they were working on it. However, I believe it wasn't a support agent who responded, but an AI. I haven't received any notifications. This feature IS a BASELINE for messaging, and it needs to be added urgently. Without it, messaging becomes opaque. We want to start using your service on an unlimited plan, but only when this feature is available. Thank you!

Alexander Sakharov about 1 month ago

10

lots of tech handles moved or post on mastodon would be awesome if zernio supports it. My curreent holdup moving from Buffer.com :)

Max Rydahl Andersen about 2 months ago

1

Greetings! With the addition of recurring posts I had a thought about pairing this feature with automatic cleanups as wel! Basically Either with a regular or automatic post, the ability to configure a “post cleanup” (delete after x ammount of hours/days for example) currently using n8n I do something like that for livestream notifications but I am sure this same workflow can benefit limited promotions and events for businesses, essentially a time based cleanup of a post would allow people's social media feeds to be cleaned up and not become a mess of old outdated announcements/promotions over time!

Dalek about 2 months ago

It would be a nice quality of life feature if the tenant admin was able to control which platforms are enabled/available for themselves and their end users. For my target demographic in particular, I’d like to disable LinkedIn, Google my business, and Telegram for example.

Dalek about 2 months ago

I would like to be able to see different icons / labes for the different post types, for examples being able to see if the planned post is a Story or a Reel or a Carousel on Instagram.

KeledanAI 2 months ago

When retrieving the profile picture of a connected social media account via the API, the returned image URL appears to be a resized thumbnail (e.g., 206x206) instead of the highest available resolution provided by the platform. For example, the URL returned includes parameters such as: stp=dst-jpg_s206x206 which indicates that the image has already been resized by the CDN. However, when accessing the same profile manually through the platform (e.g., Instagram), the profile picture can be opened in a significantly higher resolution (typically around ~1024px or higher). This suggests that a higher-quality version of the image exists and is publicly accessible. Since the account is already connected through the official API integration, it would be very useful if the API could return: the highest available profile picture resolution, or an additional field such as profilePictureHd / profilePictureOriginal This would allow developers to store and use higher quality avatars without needing to perform additional scraping or manual extraction. Providing the highest resolution available from the official API would improve use cases such as: displaying profile avatars in dashboards generating social media previews storing high-quality user profile images It would be great if this could be added as an optional field or configuration in the API response.

Luis Federico Rojas Villarrubia 2 months ago

It would be very useful to allow mixed media in Instagram carousel posts (images and videos together in the same carousel). Instagram supports this natively and many creators use mixed carousels as part of their content strategy. Tools like Preview already allow this. Mixed carousels are especially useful because they often perform better in reach and engagement, since Instagram sometimes distributes them similarly to reels. Allowing mixed images and videos in carousels would make Late much more flexible for Instagram content planning.

Lucia Torri 2 months ago

It would be very helpful to have an Instagram feed preview feature inside Late. Being able to see how scheduled posts appear together in a grid (for example a 3x3 or 3x4 preview) is extremely important when planning visually curated feeds. Many brands rely heavily on the aesthetic balance of their feed, especially in industries such as beauty, esthetics, interior design, furniture, fashion, footwear and other visually driven products. Tools like Preview became popular because they allow users to plan the visual harmony of the feed before publishing. Having this feature in Late would make it much easier to use Late as the main social media planning tool. It would be great if users could: • see scheduled posts in a grid preview • drag posts to reorder them • simulate upcoming posts before publishing

Lucia Torri 2 months ago

Summary: Add the ability to schedule a post for automatic recycling (reposting) at defined intervals through the API. This would allow API users to configure evergreen content to be republished on a set cadence without requiring manual rescheduling or external automation. Desired Functionality: Define a repost interval (e.g., every 2 weeks, every 1 month) when scheduling a post via the API Set a start date for when recycling should begin Control when recycling stops, either by specifying a maximum number of reposts or an expiration date Option to recycle posts individually or as part of a grouped rotation Use Case: We manage social content programmatically through the API and have a significant amount of evergreen content (promotional offers, educational resources, recurring reminders) that needs to be reshared on a regular basis. Currently, this requires us to build and maintain our own scheduling logic externally, then make repeated API calls to reschedule the same content. Native recycling support would eliminate that overhead and keep the scheduling logic centralized within Late. Example Payload (for reference): { "recycling": { "gap": 2, "gap_freq": "Week", "start_date": "2025-06-01", "expire_count": 5 } } Additional Notes: Spintax or text variation support would be a strong complement to this feature, helping avoid duplicate content flags on platforms like Twitter/X and Pinterest. Platform-level controls would be useful since not every network supports or allows identical reposting (e.g., YouTube, TikTok). This is a feature already offered by competitors like Publer in their API, so adding it would help close a gap in Late's API capabilities. https://publer.com/docs/posting/create-posts/publishing-methods/recycling-posts

Jessica Nurenberg 2 months ago

Please add support for multi-image carousel posts on Facebook that allow you to add a name and destination URL per carousel card to match Ayrshare’s functionality: https://www.ayrshare.com/docs/apis/post/social-networks/facebook#carousel-images Carousel Images Post Facebook Carousel images through Ayrshare’s API with thecarouselbody parameter. Facebook Carousel Post { "faceBookOptions": { "carousel": { // The URL of the "See More At" button - required "link": "URL of See More At...", "items": [ // 2 min, 10 max elements in the array { "name": "Image name", // optional "link": "URL when image clicked", // required "picture": "URL of image" // required }, { "name": "Image name", "link": "URL when image clicked", "picture": "URL of image" } ] } } } The top-level link parameter is the URL at the end of the carousel. The items is an array of object containing the following values. Minimum 2 elements and max 10 elements in the items array. picture - URL of the carousel image. link - URL when the image is clicked. name - (optional) Image displayed in each image card.

Jessica Nurenberg 2 months ago

The app would search through your youtube, auto create and schedule content for you (you need to approve it). Alternatively it auto creates content with links to specific YouTube videos (to old and new ones). Even better, linking to specific timestamps… 🤯

Marcin Hakemer-Fernandez 2 months ago

1

This option appears when there is a partial or unsuccessful post, but not when it is susccessful. It would be very useful to be able to delete posts from late dashboard regardless of post status. Thank you

Podcast Partnership 3 months ago

1

Right now we can GET Reviews which is a great first step but for our platform we really need the ability to POST replies to reviews as well. Currently as far as I can see in the docs we have: ✅ GET Reviews We don’t yet have but I’d love to have: ❌ PUT reviews/{reviewId}/reply ❌ DELETE reviews/{reviewId}/reply We’re hoping to make a system where users can do full reputation management and GBP is one of the most critical places for reputation management so this would be KILLER for us!!

realjoet 3 months ago

2

Great new addition last week when you launched the Google Business Utilities, we’ll definitely be using it! Would be super cool if you could also pull things like: accounts.locations.storefrontAddress accounts.locations.serviceArea accounts.locations.labels accounts.locations.serviceItems Probably other things too but these would be huge for us @Miquel Palet López!!

realjoet 3 months ago