Payment barrier for Brazilian users (Stripe / Pix suggestion)

Hi Zernio Team,

I really like the app and the work you guys are doing, but I’d like to suggest a payment improvement that would massively help your Brazilian user base.

Currently, payments on Zernio are processed as international credit card transactions. For users in Brazil, this means our credit card issuers charge an unavoidable government cross-border tax called IOF, plus a bank spread on the currency exchange rate. This makes the final cost significantly more expensive and unpredictable for us.

Since you are already using Stripe, would you consider enabling local payment methods for Brazil? Stripe natively supports Pix (our national instant payment system used by 100% of the banked population) and local credit card processing in BRL.

Alternatively, using global merchant of record platforms like Paddle, or LATAM-focused processors like EBANX or dLocal, would completely bypass these international taxes for your users.

Enabling local acquiring in BRL would remove a huge point of friction, lower your churn rate, and definitely increase your conversion rates in the Brazilian market.

Is this something you might have on your roadmap?

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Upvoters
Status

In Review

Board
💡

Feature Request

Date

10 days ago

Author

Artur Rick

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