Job story: When a TikTok ad is live, I want to read and reply to the comments on its creative through the API, so I can answer buyers where the spend is instead of leaving paid placements unmoderated.
Problem: /v1/ads/{adId}/comments is Meta-only — a TikTok ad returns 403 feature_not_available ("Ad comments are only supported on Meta (facebook/instagram) yet"). Support confirmed this is a Zernio-side gap rather than a platform limit: TikTok's Business API documents comment/list for ads, along with reply, delete and status update. So this is buildable today.
It also matters more on TikTok than on other platforms. Reading organic TikTok comments is genuinely impossible — their API only supports posting them — so ad comments are the only TikTok comments reachable through any API at all. Without this, TikTok is the one platform where a customer consolidating messages into one inbox gets nothing.
Frequency: Every TikTok ad campaign, continuously. Comments accumulate on paid placements the whole time an ad runs, and nobody on the team sees them unless someone remembers to open Ads Manager.
Current workaround: Opening TikTok Ads Manager by hand, ad by ad, outside the tool — so in practice it doesn't happen and the comments go unanswered.
Desired outcome: GET /v1/ads/{adId}/comments returns a TikTok ad's comments in the same normalized shape it already returns for Meta, with reply and hide/delete where TikTok's API supports them. Open to alternatives — a TikTok-specific endpoint would be just as useful as reusing this one.
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Completed
Feature Request
17 days ago

Henrik Raitasola
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Completed
Feature Request
17 days ago

Henrik Raitasola
Get notified by email when there are changes.